Glossy, Pearl, Bamboo, Metallic, Canvas, Metallic Canvas, Baryta, Kauai, Hahnemuhle Rag, and Removable Wall Cling

Yes you can use your LD Extra membership. When we ring in your order, we will ask you for your LD Extras number. If you prepay or do a ship to home, we will still enter it into the system.

Not at this time. You can use it in-store at the Photofinishing counter.

Click the Join button, enter the necessary information.

Click Sign in, then click Forgot Password, this will take you to londondrugs.com/myaccount/accountsettings where you can update your account information. You will have to go come back to photolab.londondrugs.com and sign in when finished.

Click Upload and choose the location of your images. You can upload from your computer, from your phone, or use images you have saved on popular cloud storage services.

You can upload JPEG files only at this time. Please ensure they are saved as RGB. Each photo can be up to 40 MB.

RAW files must be converted to a standard file format before uploading.

Download the iOS or Android App for quick ordering of prints. You can order the full catalog of creative products as well!

From the Upload page, choose Cloud Storage, and select Facebook or Instagram and follow the prompts. There are other services available as well, including Google Photos and Dropbox. Cloud Storage connections are currently available only on the desktop website.

Yes, click to download:

• LD Glossy 6 to 12in
• LD Pearl 6 to 12in
• LD 9000 PK Canvas
• LD 9000 PK Canvas Metallic
• LD 9000 Bamboo MK
• LD P9000 Glossy Photo Paper 250
• LD P9000 Matte Photo Paper 260
• LD P9000 Metallic Photo Paper 250
• LD P9000 Fine Art Kauai Paper MK
• LD P9000 Fine Art Baryta Paper PK

Yes, click on it the photo to select it, the use the trashcan icon to delete.

To remove the entire album of images, highlight the album, then click the Collection Settings (bottom of the left side panel), then Delete Collection.

Select the collection, click the Share icon if available. If not available, click the Collection Settings icon, click Privacy, change the Sharing to Public and Save.

No, this functionality is currently unavailable.

Not at this time. This functionality is being worked on.

The images will only be available for 30 days; please download the images you would like to keep.

Click the photo then click the "Edit" pencil icon. A web service called Imgly will open and allow edits. When you are done, you may choose to save a new copy or overwrite the original image.

You can crop using the Edit functionality and save/order from there, or you can order the desired size and during checkout, move or shrink the crop box to change how the image is cropped within that paper size.

Click the photo then click the pencil icon and select the editor. If using the Create for a Gifting product, the text box appears at the bottom of the image.

Aspect ratio is important because it determines how much of a photo may get cropped off so that it can fit on the selected paper size. Don't worry though, we will show you if this may happen to any of your photos and give you the chance to adjust where the photo will be trimmed.

More information can be found here.

Your order confirmation must be presented at the pick-up store as proof of purchase. If you do not have a printer, please write down the order number and provide it with identification at the pick-up location. The order number is listed on the email notification and the online transaction confirmation, which was displayed when you completed your purchase. The email notification that your order is ready is triggered when the fulfillment lab marks the order as "completed".

Please see the tables on the shipping page for how long mail delivery is estimated for your area. Orders placed for store pickup are generally ready the next day. You will receive an email when your order is ready.

You’ll find the prints are less grainy, have a smoother graduation of tones, and more detail in areas with fine lines such as eye lashes. Landscape shots have a much smoother tonal graduation in the sky. Black & white subject matter benefit greatly from the extra resolution.

Non-glossy surfaces like pearl tend to look slightly less contrasty and detailed oriented due to the nature of the paper surface being less smooth. Our brains perceive contrast as sharpness. The glossy nature of the paper enhances the contrast, which, along with the higher dpi, results in sharper prints.

Shoot at the highest possible resolution your camera can produce, which captures the most image information for the high dpi to work with. Black & white photos have great tonal depth. High contrast, vibrant photos, with lots of fine details really get the most out of this printing technology. Try subject matter with lots of colours, texture, and contrast which allows the brain to see the higher definition.

These prints are best viewed in the open, not behind glass. Bright lighting brings out the best qualities.

Prices shown are in Canadian currency (CAD $). All online purchases require use of a valid credit card from Visa, MasterCard, or American Express. All transactions will show on your credit card statement as "London Drugs Store #100" in Canadian currency, with any exchange rate assigned by your credit card issuer.

We occasionally advertise a promo code for a discount or a free product. To use these codes, you must be within the dates it is valid, and enter it in the Promo section during checkout. If you are having trouble with a promo code, please contact us.

We ship to most Canadian addresses, but do not ship internationally at this time. Please note that we are no longer shipping to Quebec.

If you are having trouble getting the photos and/or text placed correctly in a template, please contact us for assistance.

Emojis will not always print correctly, so even though you may see them on-screen, we recommend against using them in your text.

PNGs will flatten when submitted. The transparent layer will change to either black or white. To avoid this, please only use jpeg files.

Click Sign in, then click Forgot Password, this will take you to londondrugs.com/myaccount/accountsettings where you can update your account information. You will have to go come back to photolab.londondrugs.com and sign in when finished.